Right now Tallink operates two hotels in Tallinn, Estonia: Tallink Spa & Conference hotel and Tallink City hotel. But as they have ferry routs from other cities around the Baltic sea, they plan to open hotels in those cities as well. Plans are for Tallink hotels in Riga, Stockholm and Helsinki. It`s not sure if they will built new hotels or it will be takeover of existing hotels.

via Eiropa.lv

Tags: estonia, project, news, latvia, hotels

• hotels need to have bathrooms with BATH to accommodate Japanese guests,
• Japanese love to take photographs, also about everything that`s in hotel,
• they are polite and staff must be extra polite,
• to Latvia they are mostly coming in groups, they watch birds, enjoy the nature and so on.

There is one travel company in Baltics, that specializes on Japanese tourists. I know that they make entertaining programs for them all over the Latvia, but so far they haven`t come to my city.

If You welcome Japanese guests quite often feel free to share your experience here.

Tags: japanese, travel, guests, hotels, latvia, news

There are some perspective markets: USA – Americans stay there in average 6 nights, France – French people like velo tourism and stays in average 5 nights, Poland – interesting and growing market, many Poles come for business and stays even month or more (at least in my hotel). Last year there were almost 70 thousand Polish tourists in Latvia. Riga and Jurmala`s hotels can expect more Norwegians because of cheap flights operated by Norvegian. Besides Norwegians are in first place by tourist money left: 97 lats in one day per person last year. There might be growing interest from Japan and Netherlands as well.

In general there are more and more tourists coming to Latvia and not only to capital city, but also to regions. Last year we got guests from Germany, Finland, Estonia (lots of them), Lithuania, Poland, Czech Republic, Russia, but also from Mexico, Argentina, Australia, USA, China and other far away places.

Tags: latvia, statistics, hotels, guests

Today was the worst case. Yesterday receptionist let in normal looking 40 something man. This morning somehow in the room were two men. That `s nothing compared with what maids found out when started cleaning the room. I appologise, but there was shit everywhere: on the floor, in towels, on beds, even one of him had tried to do it in sink…..I simply can`t understand why?….

Tags: guests, hotels

Hope to be back with new posts next week. Thank you for coming here!

Tags: personal, latvia, blogs

-Deal with problems as they happen. That’s why there’s usually someone on staff at all times, to deal with things as they occur. If you have a problem with your room at check in, whatever it may be, do NOT wait until checkout the next morning to let us know. It’s quite likely we would’ve been able to fix the issue, whatever it may be. In my opinion, if you take away our chance to fix your problem, why should you be compensated for it?

-Don’t book through internet sites that offer you dirt cheap fares. You really do get what you pay for. If you must book through the internet, use a hotel’s brand website. They are much more reliable. Not all problems with these reservations are the fault of the front desk, believe it or not. The discount websites are very misleading. They would sell you a cot in the basement of the hotel if they could.

-Many hotels strive to be something like your home away from home… but we are still a business. It is our job to sell rooms. You do not get to dictate who goes where, what rooms well sell, etc. If for some reason you have special needs, make them known up front. Perhaps you are a light sleeper? If you let us know in advance, we can try to accommodate you. A room off in the corner somewhere is going to be more quiet than one smack in the middle of the hotel. If you prefer not to be around groups.. make that known as well. I know not all travelers (if any) know when something is going to be going on at the hotel, so it doesn’t hurt to ask. We won’t point and laugh at you, we promise. We really do try to make your stay as comfortable as possible.

For more go here. I wish guests would read and use those advices. Life would be easier both for hotel workers and guests.

Tags: tips, hotels, guests, advice, employees

Hip-hip-hurrah! Check them out and learn from them.

Tags: uk, marketing, internet, hotels, award

Tourism objects from Latvia:

• Riga (capital of Latvia)
• Tervete nature park
• Krustpils castle
• Munchausen`s museum and nature trail
• Gulbene-Aluksne narrow gauge railway
• “Forest cat”/Mežakaķis (near Sigulda, adventure trails)
• Cinema backlot “Cinevilla” 
• Seaside open-air museum in Ventspils
• Karosta (naval port) prison in Liepaja
• Araisi lake fortress
• Daugavpils fortress (Daugavpils)
• Aglona Basilica (Preili district)

“Mežakaķis” adventure trails

Araisi lake fortress

Daugavpils fortress                                           Aglona Basilica

Additional information can be found Latviatourism.lv. No information about tourism objects from Lithuania and Estonia yet.

Tags: travel, travel-marathon, list, latvia, event, baltic

Hello,

It is with pleasure, I discover your internet site. I have a funny request: I collect the “Do not disturb”, “door knob hangers”, “Privacy Please” sign which hangs on the door handle of the rooms. I do not have from your hotel and I would like to obtain one.

If it is possible, could you send me one and also the description of your beautiful hotel. Thanks a lot by advance and maybe see you.

Best regards,

Madame ….

We`ll send her what she wants. It`s interesting that people collect those signs as well as other things from hotels: keys (we had request for them too), guest cards, registration cards, pens and pencils, towels etc. Almost everything, that fits into suitcase…..

Tags: personal, latvia, hotels, guests